We offer bulk discounts to organizations needing more than 50 licenses. 
Please contact El ([email protected]) for more information regarding bulk discounts.

Course Takeaways

  • Workbook

    A key takeaway for each course is a downloadable, fillable workbook. It reinforces the essential content of the course and helps you develop more supportive skills.

  • Certificate of Completion

    At the end of each course, you will receive a certificate of completion to document your education process!

Want to purchase two or more of the above courses?

We got you!

We offer combo packs of our courses, designed to fast-track your learning journey! Explore our selection today and unlock your full potential!
SEE COMBO PACKS

Frequently Asked Questions

A. Overall Questions

  • Question A1: What is the price of the course?

    The base price of our course is $40 per license (which gives you 1 access to 1 course for 1 user).

  • Question A2: What payment methods are available?

    Individuals and organizations can pay by credit card or organizations can pay via invoice with a 30-day term. For the invoice method, please contact El ([email protected])

  • Question A3: Can I purchase multiple licenses at once?

    Absolutely you can! After the purchase is successfully completed, you will be brought to the thank you page with additional options: 1) View the order receipt, 2) Share licenses by copying the link, 3) Track how many licenses have been redeemed, and 4) Purchase more licenses.

  • Question A4: Are bulk discounts available?

    Yes, we offer bulk discounts to organizations needing more than 50 licenses. Please contact El ([email protected]) for more information regarding bulk discounts.

  • Question A5: How much time do employees have to complete the course?

    From the date of purchase, users will have up to 1 year to complete the course. You may choose to set a deadline for your employees shorter than 1 year. We can send you another estimate after 1 year if you would like to purchase additional bulk licences.

  • Question A6: What if I need more hands-on support in addition to or instead of on-demand products?

    Yes, we provide hands-on support through live education and strategy sessions to help you shift your organizations. Please visit our services page on our website (www.transfocus.ca) for more information or book a ½-hour meeting to discuss your needs more specifically with us.

Book a ½-hour meeting to discuss your needs more specifically with us here:

BOOK A CONSULT

B. Questions Specific to Transfer to Organization's LMS

  • Question B1: My organization has its own Learning Management System (LMS). Can we use TransFocus’ educational content in our LMS?

    Yes, we can license TransFocus’ educational content to your organization in an easy-to-transfer process.

  • Question B2: How does TransFocus transfer educational content to my organization's LMS?

    Choose from one of two options: 1) Either we send you a SCORM file with our content, or 2) we share with you access to a folder with content for you to assemble. This includes an outline for how to assemble the course (PDF), video clips (in .mp4 or .mov), quiz questions and responses (PDF), handouts (PDF), and a guide for how to promote the course (PDF).

  • Question B3: What happens after the licenses are expired?

    Clients who do not renew their licenses after 1 year delete our educational content off their LMS.

C. Questions Specific to Using TransFocus’ LMS

  • Question C1: What happens after I purchase the on-demand product?

    If you choose to use TransFocus’ LMS, after you purchase the on-demand product, we will set the course up for your organization and we will send you the link along with instructions on how to share with the rest of your organization. After you share the instructions and link with employees, employees will click on the link to the course and be prompted to create a new account. This entails them providing their first name, last name, email address and password, organization name. Once they have created their account, they click on "sign up," which logs them into the course and they can start it right away!

  • Question C2: How long does it take to set up the course after I have purchased it?

    Once you have purchased the course, we will set it all up for you within 1 to 2 business days and then send you instructions on how your employees can access the course(s).

  • Question C3: Do you provide a record of when users from my organization have completed the course?

    If you choose to use TransFocus’ LMS, each user that finishes 100% of the modules of the course automatically receives a Certificate of Completion in their name, the course title, and a unique certificate number along with the date it expires.

  • Question C4: Can I track the progress of employees at my organization as they go through the course?

    If you choose to use TransFocus’ LMS, this possible through a role called Group Analyst. If you wish to be a Group Analyst (to track progress of employees), contact El ([email protected]) for more details or to set this up.

  • Question C5: What if I need to purchase more users as our organization grows?

    We are happy to help you add more users for your organization within the 1 year time frame. To do so, please purchase on this site or contact [email protected].

  • Question C6: When a user signs up to the course, what information is collected, where is their information stored, and what is it used for?

    If you choose to use TransFocus’ LMS, information submitted to and collected by TransFocus on Thinkific is stored on Amazon Web Services systems outside of Canada. User names and email addresses will be collected for the purposes of (1) creation of a unique user account to access course information and (2) tracking course results and completion status.

  • Question C7: What privacy measures does TransFocus have in place?

    If you choose to use TransFocus’ LMS, we understand organizations’ need to protect employee privacy, especially when using digital platforms whose information is stored on servers located outside Canada. We also know that, in British Columbia (Canada), access to these platforms is possible if users provide consent, as per Section 30.1(a) of the Freedom of Information and Protection of Privacy Act [RSBC 1996] Chapter 165. As such, when a user creates their account, they must agree to TransFocus’ Terms of Service and Privacy Policy (by checking a box after reading the documents).